Denied a claim payout

Hello Peter<br> <br> I speak, feeling an enormous pain inside me, at this age I never though I will come across this kind of burden. This is the second week after the passing of my mom on 24 Sept, and still Hollard called me confirming that I will get the claim payout within 48 hrs, but still my claim was denied. How I wished her soul will be put to rest this weekend...