VM
Vuvu M

1 reviews | Active since Apr 2021

10 Jan 2022, 13:15

Delightful experience

This morning i got a call from a lady Mbali Morosi. I have funeral policies with Hollard and her call was to update me about them lapsing, schock of my life. She was so patient with my questions and clarify everything in a simplest understanding manner. I would like to recommend her for the best client service and how she listened to my confusion and ended up with a resolution. Thank you Mbali for making my day keep up the good work.

0
Replies (1)
Hollard Life
Hollard Life's reply10 Jan 2022, 15:00
Official
Hello Vuvu

Thank you for taking the time to tell us about your purple experience.

We are so excited that you were happy with the exceptional service delivered by Mbali, during your recent  experience.

We’ve shared this awesome feedback with <name>.

Kind regards,
Escalated complaints team