SN
Sonwabile N
1 reviews | Active since Oct 2019
15 Sept 2023, 15:35
Deducting twice for one policy
I have one policy with Hollard since 2010, I have been paying it never skipped a premium. In the past 3 months they have been deducting twice. Tried to sort it out but no luck.
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Hollard Life's replyOfficial
15 Sept 2023, 16:15Hello Sonwabile,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply15 Sept 2023, 16:15
Official
Hello Sonwabile,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team