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petunia M

1 reviews | Active since Jun 2015

15 Dec 2022, 14:49

Deducting my monthly premium for nothing.

Hi my name is Patricia N Lehata . I’m not happy at all with your services I missed 2 months payment now I’m told my policy lapsed in 2019 but you guys have been deducting funds in my account. I can’t afford to do a bank statement from 2019 Why was I only informed now that my policy lapsed. Now I would like to request all my funds since 2019- 2020 September.

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Replies (2)
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petunia M's update02 Jan 2023, 12:19
Reviewer Update
So you guys are quiet now I sent everything you requested still no call or feedback from you guys. What must happen now ?
pM
petunia M's update12 Jan 2023, 05:51
Reviewer Update
Guys fix things from your end or I’ll have to opt for a further step.
There’s no way that my policies lapsed in 2019 yet you been deducting funds from my account.