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chadi M

1 reviews | Active since Aug 2015

26 Dec 2015, 10:43

December premium

My debit order dates are not supposed to change. Is there a specific reason why the premium is not deducted?i can't afford double debits in January and I hate this as it reflects bad to me for your own unprofessesionalism

0
Replies (1)
Hollard Life
Hollard Life's reply27 Dec 2015, 12:46
Official
Hello johannahoratilwe,

Thank you for bringing this matter to our attention.

We apologise for the inconvenience and frustration caused.

Your complaint will be referred to our policy administrator for urgent attention and feedback regarding your debit order will be provided shortly.

Kind Regards
Lynne Lawrence
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