MM
Mpo M
1 reviews | Active since Jul 2020
31 Aug 2021, 08:29
Debit order unfulfilled
I spoke to someone requesting a change of debit order date still they haven't no matter how many times I tried calling, the debit order goes of before my payday and I always accumulate bank charges,
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
31 Aug 2021, 09:25 Hello Mpo
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is looking into your matter regarding your debit order date. Please confirm the date that your debit order should be deducted from your account to ensure we capture it correctly.
Kind Regards
Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is looking into your matter regarding your debit order date. Please confirm the date that your debit order should be deducted from your account to ensure we capture it correctly.
Kind Regards
Natasha Vos
Hollard Life's reply31 Aug 2021, 09:25
Official
Hello Mpo
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is looking into your matter regarding your debit order date. Please confirm the date that your debit order should be deducted from your account to ensure we capture it correctly.
Kind Regards
Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is looking into your matter regarding your debit order date. Please confirm the date that your debit order should be deducted from your account to ensure we capture it correctly.
Kind Regards
Natasha Vos
Hollard Life's replyOfficial
03 Sept 2021, 10:39Hello Mpho
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer services team have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards, Natasha Vos
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer services team have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards, Natasha Vos
Hollard Life's reply03 Sept 2021, 10:39
Official
Hello Mpho
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer services team have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards, Natasha Vos
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer services team have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards, Natasha Vos