AM
ASANDA M
1 reviews | Active since Aug 2012
04 Apr 2016, 10:36
Debit order
I phoned Hollard insurance to change my debit order date and bank details, I asked the consultant if my premium is debited in arrears or in advanced. She was suppose to come back to me. To this day i'm still waiting for the call. They have now double debited my account. I phoned today and the consultant was at no help just gave an attitude from hell. I am not happy.
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Hollard Life's replyOfficial
04 Apr 2016, 12:25Hello Mrolelia,
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the lack of response received to your request.
Please note that we have escalated your complaint to the customer care team for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the lack of response received to your request.
Please note that we have escalated your complaint to the customer care team for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply04 Apr 2016, 12:25
Official
Hello Mrolelia,
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the lack of response received to your request.
Please note that we have escalated your complaint to the customer care team for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the lack of response received to your request.
Please note that we have escalated your complaint to the customer care team for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***