Death Claim

It is the worst company ever with its agents who do not know how to talk to clients Ayanda and Claudia. Claudia disconnected the line when I requested for her Superior. That is the worst service I have ever received as a customer. I sent Death claim documents. A handwritten Death Certificate along with the Home Affairs letter stipulating the reasons. But still, my claim was not processed. I am under a lot of stress and not coping to go through such. They could not even verify the documents by contacting the home affairs, funeral parlor, and the hospital as well. What a poor service ever.