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Nkhumeleni M

1 reviews | Active since Mar 2021

25 Mar 2021, 06:50

Daylights *******

I bought a policy in 2015 for Pep Hollard Insurance and i use to pay R85 Monthly fixed then now they are forcing me to Pay R110 Monthly but No Increase on Policy Payout Lamsum or either i must Cancel the policy

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Replies (3)
Hollard Life
Hollard Life's reply25 Mar 2021, 08:45
Official
Hello Nkhumeleni
 
We acknowledge your dissatisfaction regarding the recent increase in your premium. We have requested our administrators to contact you to explain the reason for the premium increase. 

Kind Regards Natasha Vos

Best regards,

Hollard Life
Hollard Life's reply29 Mar 2021, 16:02
Official
Hello Nkhumeleni

We are sorry for the delay in providing you with feedback. We will follow up with the administrator to ensure contact is made as soon as possible. 

Your complaint has been registered and your reference number is: Hol-99877-03 21. 

I have further requested that Hellopeter remove the new review posted today. Please use the update function on Hellopeter on your existing complaint to raise any further dissatisfaction. 

Kind Regards
Natasha Vos

Best regards,

Hollard Life
Hollard Life's reply30 Mar 2021, 15:33
Official
Hello Nkhumeleni

We have been informed by our administrator that your complaint has been attended to and the outcome of your complaint has been emailed to you. 

Kind Regards
Natasha Vos

Best regards,