AQ
Athi Q
1 reviews | Active since Jun 2018
05 Jun 2025, 10:16
Daylight ******* and Lack of Accountability
My aunt has had an account with jet for years. She opened a policy with Hollard through her Jet account. She paid her account to full but continued paying the R540 that was her installment with her Hollard premium. She recently got a message from Jet stating her policy is going to lapse but she has been paying. She went to Jet Stores in Nonesi Mall Queenstown and she was told her account is in arreas with R12 000 and also that Hollard is no longer affiliated with Jet. Why was this not communicated by Jet or Hollard people.
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Hollard Life's replyOfficial
05 Jun 2025, 10:43Hello Athi Q
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your matter and expedite your request, kindly provide us with the following details to get into the policy and provide prompt feedback.
Full name of the policy holder:
ID number of the policy holder:
Contact number:
Email address:
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your matter and expedite your request, kindly provide us with the following details to get into the policy and provide prompt feedback.
Full name of the policy holder:
ID number of the policy holder:
Contact number:
Email address:
Kind Regards,
Social Resolutions Team
Hollard Life's reply05 Jun 2025, 10:43
Official
Hello Athi Q
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your matter and expedite your request, kindly provide us with the following details to get into the policy and provide prompt feedback.
Full name of the policy holder:
ID number of the policy holder:
Contact number:
Email address:
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate your matter and expedite your request, kindly provide us with the following details to get into the policy and provide prompt feedback.
Full name of the policy holder:
ID number of the policy holder:
Contact number:
Email address:
Kind Regards,
Social Resolutions Team