LM
Lucy M
1 reviews | Active since Aug 2018
11 Nov 2021, 12:01
Cusomer Care: Jet Customers with Hollard Insurance Policies
Can Hollard Insurance and Jet kindly communicate with each other as I'm getting calls where I constantly have to repeat myself. Why have I been paying insurance all these years? Hello Peter has really become my last resort to get communication.
(I have email and watsapp correspondence records)
Helpful (0)
Replies (4)0
Replies (4)LM
Lucy M's updateReviewer Update
11 Nov 2021, 15:13I have a Jet account, I was retrenched last year October 2020. I have sent relevant documentation via email and watsapp. ID No.: ***
LM
Lucy M's update11 Nov 2021, 15:13
Reviewer Update
I have a Jet account, I was retrenched last year October 2020. I have sent relevant documentation via email and watsapp. ID No.: ***
Hollard Life's replyOfficial
12 Nov 2021, 07:41Hello Lucy
Thank you for the additional information. We are looking into your claim and what went wrong.
We will provide feedback within three working days.
Kind Regards
Escalated Complaints Team
Thank you for the additional information. We are looking into your claim and what went wrong.
We will provide feedback within three working days.
Kind Regards
Escalated Complaints Team
Hollard Life's reply12 Nov 2021, 07:41
Official
Hello Lucy
Thank you for the additional information. We are looking into your claim and what went wrong.
We will provide feedback within three working days.
Kind Regards
Escalated Complaints Team
Thank you for the additional information. We are looking into your claim and what went wrong.
We will provide feedback within three working days.
Kind Regards
Escalated Complaints Team
Hollard Life's replyOfficial
23 Nov 2021, 10:39Hello Lucy
Thank you for your patience while we looked into your matter. Our administrator has confirmed that your matter has been resolved and a letter was sent to your email address on record.
Contact us should you have any further concerns.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your matter. Our administrator has confirmed that your matter has been resolved and a letter was sent to your email address on record.
Contact us should you have any further concerns.
Kind Regards
Escalated Complaints Team
Hollard Life's reply23 Nov 2021, 10:39
Official
Hello Lucy
Thank you for your patience while we looked into your matter. Our administrator has confirmed that your matter has been resolved and a letter was sent to your email address on record.
Contact us should you have any further concerns.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your matter. Our administrator has confirmed that your matter has been resolved and a letter was sent to your email address on record.
Contact us should you have any further concerns.
Kind Regards
Escalated Complaints Team
LM
Lucy M's updateReviewer Update
23 Nov 2021, 11:10Good Day,
Thank you for attending to my matter accordingly, kindly advise if you will rectify my credit profile as well?
Further, a big thank you to Lee-Ann, she is a champ.
Thank you for attending to my matter accordingly, kindly advise if you will rectify my credit profile as well?
Further, a big thank you to Lee-Ann, she is a champ.
LM
Lucy M's update23 Nov 2021, 11:10
Reviewer Update
Good Day,
Thank you for attending to my matter accordingly, kindly advise if you will rectify my credit profile as well?
Further, a big thank you to Lee-Ann, she is a champ.
Thank you for attending to my matter accordingly, kindly advise if you will rectify my credit profile as well?
Further, a big thank you to Lee-Ann, she is a champ.