lK
lethamaga K

1 reviews | Active since Aug 2015

31 Jul 2018, 15:44

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I took a funeral cover for my grannies in oct /2004. In May 2018 I changed my banking details and unfortunately the bank or Hollard did not update the information. after 2 months, I could see that this people(hollard) are not debiting my account, I then decided to phone to advise them of my new banking Details, guess what happened? after those years of monthly contributions without defaulting, 14 years, they are now giving me 'We don't care attitude)

They cannot re-instate my funeral policy and they do not care because it has lapsed . I demand my monthly contributions back for all those years. I have 2 policies with them, if they don't want to continue with the policies I never claimed on, they rather pay my contributions back and will save the money myself.

A warning to consumers out there, be careful of this company, I will be waiting to hear their response and will share with you, even on social media I will make sure I share with you so that you can make informed decision about this company(HOLLARD). All they care about is to milk you your hard earned monies.

My 2 policies # ********** & # **********

The sad part is the person I spoke to , my African sister gave me the attitude and when I say they must then give my money back she said it's not possible and with an attitude .

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Replies (1)
Hollard Life
Hollard Life's reply03 Aug 2018, 10:22
Official

Hello lethak

Thank you fro contacting us.

I am sorry your experience prompted you to contact us with a complaint.

Our team will be in contact with you regarding your policies.

Kind Regards

Lynne Lawrence

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