JM
Jeanett M

1 reviews | Active since Jun 2014

07 Aug 2018, 13:51

**** Service Rendered

For years, i have though of Hollard as one of the best insurance companies in S.A, until recently after i struggled for over a month to get a simple copy of a policy i took in 2009. From numerous calls made and being attended to by different people, all with different answers and EMPTY promises to me (Or they just *********** and could not say so), to sending e-mail and logging complaints via their website. I have to say, Hollard's level of service left a bad taste in my mouth. To date, regardless of the complaints, e-mails or calls no one has contacted me to apologise or atleast explain. after years of debiting my money without problems. So DISSAPOINTED!!!

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Replies (1)
Hollard Life
Hollard Life's reply08 Aug 2018, 07:30
Official

Hello Jeanieb

Thank you fro contacting us.

I am sorry your experience prompted you to contact us with a complaint.

Our team will be in contact with you regarding your policy.

Kind Regards

Lynne Lawrence

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