MS
Molebogeng S

1 reviews | Active since Jul 2020

25 Aug 2020, 17:58

Consultants only care about meeting targets at our expenses

I am so ****ed and very very angry. I was very friendly to the consultants who approcahed me at pick n pay, i gave them all my details and told them to call me first around 5 when k get home before they can go ahead and activate the stupid life cover , did they listen? Noooo all they care about is meeting target, guess what? i will reverse my money, i was very much interested in joining u until they ignored a simple request from me. So please cancel the stupid policy.

0
Replies (2)
Hollard Life
Hollard Life's reply26 Aug 2020, 15:23
Official
 Hello   Molebogeng Sono 

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints 
MS
Molebogeng S's update26 Aug 2020, 15:43
Reviewer Update
Good day

i did call today and i spoke to a gentleman named Shepard, he was very friendly, although he said i wont be able to cancel now i can only cancel once the premium has gone through, so i guess i will just reverse it. Thank you for responding though.,