LB
Lorenzo B

1 reviews | Active since Jan 2020

04 Sept 2020, 10:10

complaint

Good day my name is Marielle Macalagh my late mother has a fureral policy with Hollard in Bloemfontein and she made her boyfriend the beneficary but we are struggling to get hold of him so that we can pay the funeral parlor and the catering. We went to the high court to get a court order and still they refuse to pay the money over. This is the baddest worste service ever. We went through all this trouble for nothing and its been 3 weeks now and my mother is deceased for a month now. I will not recommend anyone to go to hollard. I hope to get a response soon

0
Replies (1)
Hollard Life
Hollard Life's reply04 Sept 2020, 15:56
Official
 Hello Lorenzo Barnies 

We are truly sorry the loss of your mother and your claims experience that has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints