NT
Nolundi T
1 reviews | Active since Feb 2014
19 Jan 2024, 11:39
Complaint
How come my sister's money from Macdonald still not paid to my parents its been a year now since she died 11 January 2023 no payment has been made how come u take soo long what about my parents who were depending on her salary still struggling??? Service very disgusting
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Replies (1)0
Replies (1)
Hollard Life's replyOfficial
19 Jan 2024, 12:02Hello Nolundi,
Dealing with loss is never easy. We are sharing in your sadness with the loss of your loved one.
To assist you with your complaint, we need more details to look into the matter further as we need to understand what type of policy your late sister had.
Please provide us with either the claim number ,policy number and also provide with more information , as to what type of policy did your sister have with Hollard so we can assist.
Kind regards,
Escalated Complaints Team
Hollard Life's reply19 Jan 2024, 12:02
Official
Hello Nolundi,
Dealing with loss is never easy. We are sharing in your sadness with the loss of your loved one.
To assist you with your complaint, we need more details to look into the matter further as we need to understand what type of policy your late sister had.
Please provide us with either the claim number ,policy number and also provide with more information , as to what type of policy did your sister have with Hollard so we can assist.
Kind regards,
Escalated Complaints Team