Complaint

If loosing a loved one is not hard enough trying to get a claim form seems to be even harder, I had contacted the calll Centre last week Tuesday on a number of occasions only to be told they are offline and will return my call still waiting a week later called again waiting for over 50 minutes on a call been promised forms sent still waiting. Tried contacting them again to follow up but as usual the phones just ring for the funeral claims but new business call Centre very quick how convenient.