JC
Jacqueline C
1 reviews | Active since Nov 2019
23 Nov 2022, 12:47
complaint
I put in a claim on the 28th of October and to today no feedback or payment received. I received an email to say they will get hold of me in 2 days but to today nothing. If you phone you speak to a consultant and then get cut off (3 times) I have had no joy form them
Helpful (0)
Replies (1)0
Replies (1)
Hollard Life's replyOfficial
23 Nov 2022, 13:07Hello Jacqueline,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your claim number or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your claim number or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply23 Nov 2022, 13:07
Official
Hello Jacqueline,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your claim number or policy number so we can assist.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you with your complaint, we need more details to look into the matter further.
Please provide us with either your claim number or policy number so we can assist.
Kind Regards,
Escalated Complaints Team