Company that does not have feeling in what they do name does not suite them Hollard insurance life cover

<p>I have taken out a Hollard funeral policy more than a year ago Policy number ********** 8 . I have been paying for more than a year and received a disturbing call from the customer service department Rosebank Customer service department telephone number ********** 886 from a Tulanie Khanye.His supervisors name is Celest Manzini and she did not want to disclose their HR Contact details They are cancelling my policy and abused me for an hour stating they have to cancel the policy while I was driving. I have no proof that It is possible that they have their right in doing that neither would the consultant send me all the information only argued and when asking him to ask his manager to call me didn’t want to do it . My problem is that the person that I insured is very ill at the moment and I took out the policy to give a proper funeral with dignity and Hollard does not want this to happen, I have been honest from the start and gave them the hole status of the person and there was no problem now when she is not in her sober mind and is very ill they want to cancel I think it is un ethical to perform your service and company being dis honest and I want this to be rectified. It is already hurting to know that someone you love is near to her end the suffering of the family and children is very real.</p> <p>Please we are not animals we are created by God and we a real people .Hollard does not give counselling either for the situation. Only being abrupt. </p>