ClaimUnderpaid

I joined the funeral cover plan in 2001 and also covered my extended family for an amount of R3000. I was promised that the payout would grow annually to keep up with inflation, and my premiums were increase annually as agreed. I logged a claim as one of my extended family member passed away in April 2015. To my surprise I was only paid R3000 after I had been a loyal paying customer for the past 14 years and my premium kept on increasing each year. I was very disappointed as I expected more that what was paid to me. I am thinking of considering my relationship with Hollard as at this day and age, not much can be done with R3000. Please help.