AT
Aletta T
1 reviews | Active since May 2024
26 Jan 2026, 12:32
Claim that was not paid at all in 2017 November till to date
2017 I claimed for my late uncle ,he passed away due to car accidents, Hollard decided that they won't pay me as we agreed on the contract and all this years they been taking me to pillar to post I am their fool that has been paying for funeral care that won't get paid . I am deeply hurt with their customer service.
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
26 Jan 2026, 12:37Hello Aletta T.
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologies that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
We are busy looking into your claim and what went wrong. We will engage with you within 5 working days.
Kind regards,
Social Resolutions Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologies that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
We are busy looking into your claim and what went wrong. We will engage with you within 5 working days.
Kind regards,
Social Resolutions Team
Hollard Life's reply26 Jan 2026, 12:37
Official
Hello Aletta T.
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologies that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
We are busy looking into your claim and what went wrong. We will engage with you within 5 working days.
Kind regards,
Social Resolutions Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologies that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
We are busy looking into your claim and what went wrong. We will engage with you within 5 working days.
Kind regards,
Social Resolutions Team
Hollard Life's replyOfficial
03 Feb 2026, 13:38Hello Aletta T.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved. Please note that we have sent you an email. Kindly review the correspondence and contact us should you require any further assistance.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved. Please note that we have sent you an email. Kindly review the correspondence and contact us should you require any further assistance.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply03 Feb 2026, 13:38
Official
Hello Aletta T.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved. Please note that we have sent you an email. Kindly review the correspondence and contact us should you require any further assistance.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved. Please note that we have sent you an email. Kindly review the correspondence and contact us should you require any further assistance.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team