LM
Lethabo M
1 reviews | Active since Jan 2019
13 Dec 2021, 10:41
Claim not paid
I claimed on the 19th of November 2021 up to date I have not received any feedback when I follow up my claim has not been attended but they still debit my account
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
13 Dec 2021, 11:34Hello Lethabo
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will be in contact with you within three working days.
Kind regards, Escalated Complaints Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will be in contact with you within three working days.
Kind regards, Escalated Complaints Team
Hollard Life's reply13 Dec 2021, 11:34
Official
Hello Lethabo
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will be in contact with you within three working days.
Kind regards, Escalated Complaints Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will be in contact with you within three working days.
Kind regards, Escalated Complaints Team
Hollard Life's replyOfficial
14 Dec 2021, 12:43Hello Lethabo
Thank you for your patience while we looked into your matter. Our claims team have confirmed that your claim has been resolved.
Wishing you and your family strength during this difficult time.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your matter. Our claims team have confirmed that your claim has been resolved.
Wishing you and your family strength during this difficult time.
Kind Regards
Escalated Complaints Team
Hollard Life's reply14 Dec 2021, 12:43
Official
Hello Lethabo
Thank you for your patience while we looked into your matter. Our claims team have confirmed that your claim has been resolved.
Wishing you and your family strength during this difficult time.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your matter. Our claims team have confirmed that your claim has been resolved.
Wishing you and your family strength during this difficult time.
Kind Regards
Escalated Complaints Team