MM
Matsobane M

1 reviews | Active since Aug 2018

22 Aug 2018, 20:49

Claim being processed for far too long

Claim taking too long to be processed. My mother passed away on the 17 July 2018 and have since claimed from hollard. Till today no update whatsoever and when I call the customer Centre I'm always told they are busy processing the claim.

0
Replies (1)
Hollard Life
Hollard Life's reply24 Aug 2018, 10:42
Official

Hello Matsobane11

We are truly sorry for the loss of your mother.

I am sorry for the experience you had during this difficult time.

Our team will be in contact with you regarding your claim.

Kind Regards

Lynne Lawrence

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