CHANGE YOUR NAME TO "HASSLE" PLEASE !!

Both my sister and her hushand had insurance cover with your company. My sister passed away on 10 May 2022. I contacted the contact centre who then mailed me 3 (three) forms to be completed and submitted for the claim. Yes, my brother in law asked me to assist him with all these claim forms. A week later and another form hot mailed to my brother-in-law that has to be completed and submitted. This was today, 31 May 2022. All these forms asks basically the same information with the exception of one or two new questions. What the hell is it with you people and the pile of duplicated claim forms ??? PLEASE change your company name to "HASSLE" because it seems to be a hassle to get a claim paid out to a 76 year widower. You have no problem deducting your monthly fees, but boy, when YOU have to pay out, lets stretch this out as long as possible for the client!! Im so pleased that my brother in law actually cancelled his policy now with you!! I will GLADLY advise people to STAY AWAY from your company.