BD
Babalwa D

1 reviews | Active since Mar 2021

30 Aug 2021, 15:09

Cashback claim

I had a cashback claim with Hollard/Regent life.my premium is R175 but my payout was only R775,now i want to understand how was it calculated and why did i only recieve only R775 not R2100

0
Replies (3)
Hollard Life
Hollard Life's reply30 Aug 2021, 16:00
Official
Hello Babalwa

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, 
Natasha Vos
BD
Babalwa D's update30 Aug 2021, 16:18
Reviewer Update
Natasha Vos please i will be waiting
Hollard Life
Hollard Life's reply01 Sept 2021, 10:33
Official
Hello Babalwa

We are sorry for the delay in responding to your matter and assure you that we are looking into your matter and will provide feedback as soon as possible. 

Kind Regards
Natasha Vos