BD
Bianca D
1 reviews | Active since Sept 2015
28 Nov 2022, 13:56
Cash Back
Good day Please assist I have taken out a policy 5 years ago.I have due for a cash back ,however hollard refuse to pay.I have received a call from them now and they advise that they can't retrieve the call and there is nothing they can do .If that is the case I would like to be reimbursed for all my premiums and I will take my business elsewhere.
Helpful (0)
Replies (3)0
Replies (3)
Hollard Life's replyOfficial
28 Nov 2022, 14:29Hello Bianca,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply28 Nov 2022, 14:29
Official
Hello Bianca,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
BD
Bianca D's updateReviewer Update
01 Dec 2022, 10:57***,,,,,,,Please refer to there website as well,,,
If your policy is active and your premiums are up to date, you will receive a cashback payout at the end of every five years. This pay-out is equivalent to 10% of all the risk premiums (excluding savings and administration fees) you have paid in the past five years.
If your policy is active and your premiums are up to date, you will receive a cashback payout at the end of every five years. This pay-out is equivalent to 10% of all the risk premiums (excluding savings and administration fees) you have paid in the past five years.
BD
Bianca D's update01 Dec 2022, 10:57
Reviewer Update
***,,,,,,,Please refer to there website as well,,,
If your policy is active and your premiums are up to date, you will receive a cashback payout at the end of every five years. This pay-out is equivalent to 10% of all the risk premiums (excluding savings and administration fees) you have paid in the past five years.
If your policy is active and your premiums are up to date, you will receive a cashback payout at the end of every five years. This pay-out is equivalent to 10% of all the risk premiums (excluding savings and administration fees) you have paid in the past five years.
Hollard Life's replyOfficial
09 Dec 2022, 09:35Hi Bianca,
I have responded regarding your cash back complaint on the new email provided.
Kind Regards,
Escalated Complaints Team
I have responded regarding your cash back complaint on the new email provided.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply09 Dec 2022, 09:35
Official
Hi Bianca,
I have responded regarding your cash back complaint on the new email provided.
Kind Regards,
Escalated Complaints Team
I have responded regarding your cash back complaint on the new email provided.
Kind Regards,
Escalated Complaints Team