JM
JOHAN M
1 reviews | Active since Aug 2011
20 Sept 2021, 14:48
Cancelled Hollard Life Policy
I have requested my broker to cancel the life insurance policy. Yet I still get emails to say that Hollard received the application form and the underwriters are busy. This is not on as this was suppose to be cancelled. Please advise...
Helpful (0)
Replies (3)0
Replies (3)
Hollard Life's replyOfficial
20 Sept 2021, 14:52Hello Johan
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you and look into your matter please provide us with your policy number of the policy you requested cancellation on.
Kind Regards
Natasha Vos
To assist you and look into your matter please provide us with your policy number of the policy you requested cancellation on.
Kind Regards
Natasha Vos
Hollard Life's reply20 Sept 2021, 14:52
Official
Hello Johan
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you and look into your matter please provide us with your policy number of the policy you requested cancellation on.
Kind Regards
Natasha Vos
To assist you and look into your matter please provide us with your policy number of the policy you requested cancellation on.
Kind Regards
Natasha Vos
Hollard Life's replyOfficial
21 Sept 2021, 08:41Hello Johan
Thank you for the confirmation. We are looking into your matter and will provide you with feedback as soon as possible.
Kind Regards
Natasha Vos
Thank you for the confirmation. We are looking into your matter and will provide you with feedback as soon as possible.
Kind Regards
Natasha Vos
Hollard Life's reply21 Sept 2021, 08:41
Official
Hello Johan
Thank you for the confirmation. We are looking into your matter and will provide you with feedback as soon as possible.
Kind Regards
Natasha Vos
Thank you for the confirmation. We are looking into your matter and will provide you with feedback as soon as possible.
Kind Regards
Natasha Vos
Hollard Life's replyOfficial
12 Oct 2021, 14:21Hello Johan
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer services team have confirmed that the application was not processed.
Contact us for any future concerns or compliments.
Kind regards,
Natasha Vos
Hollard Life's reply12 Oct 2021, 14:21
Official
Hello Johan
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer services team have confirmed that the application was not processed.
Contact us for any future concerns or compliments.
Kind regards,
Natasha Vos