Cancellation

I cancelled my policy less than 7 days ago and when I ask to re instate my old policy I am told I need to go through the admin again. In the first place when I cancelled my policy I was quite annoyed and made this very clear to the lady that phoned, who was not interested in why I was cancelling and was only to eager to cancel. All I want is to pick up where I left off with my policy and not go through the petty admin again. I phoned this morning and was told I need to get a new policy, which is just derisory because the very consultant found my details on the system without any difficulty, now I need to wait 30 days and so on which is quite ridiculous especially taking into account that I have been a client for sometime now. I have gone through my policy to check the cancellation policy and it does cover my current situation.I genuinely expected better service and consideration.