IL
Isaac L
1 reviews | Active since Aug 2013
15 Sept 2021, 14:39
Cancel Policy
Called Hollard call center and spoke to Nthabiseng Marema, explained to that I want the new policy number ***0 canceled because the person who sold this policy didn't send me policy documents to read and agree to the contents as she promised, now Hollard expects me to pay my 1st installment for policy I don't have details of.
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Replies (2)
Hollard Life's replyOfficial
15 Sept 2021, 15:58Hello Isaac
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We note that your request for cancellation has been received and we will provide you with confirmation once your policy has been cancelled.
We are sorry to see you go.
Kind Regards
Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We note that your request for cancellation has been received and we will provide you with confirmation once your policy has been cancelled.
We are sorry to see you go.
Kind Regards
Natasha Vos
Hollard Life's reply15 Sept 2021, 15:58
Official
Hello Isaac
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We note that your request for cancellation has been received and we will provide you with confirmation once your policy has been cancelled.
We are sorry to see you go.
Kind Regards
Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We note that your request for cancellation has been received and we will provide you with confirmation once your policy has been cancelled.
We are sorry to see you go.
Kind Regards
Natasha Vos
Hollard Life's replyOfficial
12 Oct 2021, 10:50Hello Isaac
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer services team have informed us that your policy has been cancelled as requested.
Kind regards,
Natasha Vos
Hollard Life's reply12 Oct 2021, 10:50
Official
Hello Isaac
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer services team have informed us that your policy has been cancelled as requested.
Kind regards,
Natasha Vos