JL
Joanne L
1 reviews | Active since Nov 2022
16 May 2026, 12:41
Cancel policy
Cancelled a policy with the company via email but still deducted from my persal.
Helpful (0)
Replies (8)0
Replies (8)
Hollard Life's replyOfficial
17 May 2026, 16:05Hello Joanne L
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply17 May 2026, 16:05
Official
Hello Joanne L
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
20 May 2026, 14:44Hello Joanne L.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply20 May 2026, 14:44
Official
Hello Joanne L.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
JL
Joanne L's updateReviewer Update
06 Jul 2026, 12:25Still waiting on my refund. You are being inhumane
JL
Joanne L's update06 Jul 2026, 12:25
Reviewer Update
Still waiting on my refund. You are being inhumane
JL
Joanne L's updateReviewer Update
07 Jul 2026, 14:44This is disheartening. Maybe involving lawyers will sort this out
JL
Joanne L's update07 Jul 2026, 14:44
Reviewer Update
This is disheartening. Maybe involving lawyers will sort this out
Hollard Life's replyOfficial
07 Jul 2026, 15:01Hello Joanne.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply07 Jul 2026, 15:01
Official
Hello Joanne.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
JL
Joanne L's updateReviewer Update
07 Jul 2026, 15:12Please advise on how has it been resolved cause I'm still waiting on the refund that is due to me
JL
Joanne L's update07 Jul 2026, 15:12
Reviewer Update
Please advise on how has it been resolved cause I'm still waiting on the refund that is due to me
JL
Joanne L's updateReviewer Update
07 Jul 2026, 22:34There are two policies that deducted, one for R416 and one for R291, why am I only getting reimbursed for one and no the other
JL
Joanne L's update07 Jul 2026, 22:34
Reviewer Update
There are two policies that deducted, one for R416 and one for R291, why am I only getting reimbursed for one and no the other
Hollard Life's replyOfficial
09 Jul 2026, 14:34Hello Joanne L.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply09 Jul 2026, 14:34
Official
Hello Joanne L.
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our Complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team