1 reviews | Active since Oct 2017
Cancel funeral Insurance Policy - Very Difficult
Hello Hollard,
Please can someone contact me as I am immigrating and my account is now closed and it is impossible to cancel this funeral cover. I call to Hollard and you say it's Direct Axis.
My phone number is *** and my email address is *** / I have emails to Hollard as well as Direct Axis. I attempted to cancel this last month already and my account is now closed.
Thank you in advance.
DirectAxis's reply: 06 Jan 2021, 09:29
Hello Dharsha,
Please know that all funeral policies is underwritten by Hollard and should be handled directly with Hollard life assurance. Please contact them directly on ***. Should you have any further questions please send us a private reply and we will assist you. Team DirectAxis
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Group Complaints
