DVDM
Dharsha Van Der Merwe

1 reviews | Active since Oct 2017

06 Jan 2021, 10:53

Cancel funeral Insurance Policy - Very Difficult

Hello Hollard,

Please can someone contact me as I am immigrating and my account is now closed and it is impossible to cancel this funeral cover. I call to Hollard and you say it's Direct Axis.

My phone number is *** and my email address is *** / I have emails to Hollard as well as Direct Axis. I attempted to cancel this last month already and my account is now closed.

Thank you in advance.

DirectAxis's reply: 06 Jan 2021, 09:29

Hello Dharsha,

Please know that all funeral policies is underwritten by Hollard and should be handled directly with Hollard life assurance. Please contact them directly on ***. Should you have any further questions please send us a private reply and we will assist you. Team DirectAxis

0
Replies (1)
Hollard Life
Hollard Life's reply06 Jan 2021, 13:36
Official
Hello Dharsha Van Der Merwe 

We are sorry that your experience has led you to contact us with a complaint.

Our Customer Resolution Department will look into this matter and get back to you as soon as possible.

Regards
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