LS
Lucille S
1 reviews | Active since Jan 2026
02 Jan 2026, 10:24
Calls keeps cutting.
Hello Hollard I called you 6 times the call keeps cutting after I waited in the que starting from 20 clients in the queue. I have emailed you too. Pls get back to me. ***
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
02 Jan 2026, 10:28Hello Lucille S.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply02 Jan 2026, 10:28
Official
Hello Lucille S.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
02 Jan 2026, 11:26Hello Lucille.
Thank you for being patient and giving us the opportunity to resolve your complaint.
We humbly apologize for the inconvenience and service rendered to you. We reassure you that this is not the service we strive to deliver to our customers.
Kindly note that there was a system error which resulted in sending an SMS regarding a claim that has already been settled. We have implemented a strategy to prevent such inconveniences from occurring in the future.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint.
We humbly apologize for the inconvenience and service rendered to you. We reassure you that this is not the service we strive to deliver to our customers.
Kindly note that there was a system error which resulted in sending an SMS regarding a claim that has already been settled. We have implemented a strategy to prevent such inconveniences from occurring in the future.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply02 Jan 2026, 11:26
Official
Hello Lucille.
Thank you for being patient and giving us the opportunity to resolve your complaint.
We humbly apologize for the inconvenience and service rendered to you. We reassure you that this is not the service we strive to deliver to our customers.
Kindly note that there was a system error which resulted in sending an SMS regarding a claim that has already been settled. We have implemented a strategy to prevent such inconveniences from occurring in the future.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint.
We humbly apologize for the inconvenience and service rendered to you. We reassure you that this is not the service we strive to deliver to our customers.
Kindly note that there was a system error which resulted in sending an SMS regarding a claim that has already been settled. We have implemented a strategy to prevent such inconveniences from occurring in the future.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team