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Dziada E

1 reviews | Active since Jun 2016

26 Nov 2024, 06:31

Call recording

I have requested for a call recording 4 weeks ago I'm tired of calling everytime, why do you even mention that the call recording is available knowing very well that it's not. I gave you enough time now im taking this matter to the ombudsman.

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Replies (2)
Hollard Life
Hollard Life's reply26 Nov 2024, 08:54
Official
Hello Dziada E
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply09 Dec 2024, 01:12
Official
Hello Dziada E

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team