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cupidocharlene C

1 reviews | Active since May 2016

27 May 2016, 09:16

Call every 48hrs from 09/05 to 27/05?

<p>Called Hollard again this morning who told me that payment was released from them on 09/05/2016 and that I have to call Edcon to clear my account. Called Edcon who told me that payment is still outstanding from Hollard as nothing reflects from their side and that I have to get proof of payment from them. I don't know who is just trying to get me off the line, Edcon or Hollard? How many calls do I still have to make as I have to call Edcon in 48hrs again to find out if payment was made from Hollard?</p>

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Replies (1)
Hollard Life
Hollard Life's reply27 May 2016, 09:53
Official

We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.

I have requested for proof of payment to be sent to you to enable Truworths to allocate.

Kind Regards

Lynne Lawrence

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