GC
Gerda C

1 reviews | Active since May 2016

26 Sept 2022, 21:01

Business-looking *******

I was backed into a corner at Pick 'n Pay at Jean Crossing by a young man who claimed to be from Hollard Funeral cover who proceded to forcefully demand all my personal information, which he inserted into a tablet. Each time I tried to back away he kept closing in. I looked to the woman standing behind him for help but she just kept smiling at me and was apparently in on it. He told me to sign a document that gives him the right to use the information I gave him - I refused and he chased me through the entire shop while NO ONE HELPED ME. I ****d a signature after being cornered again but before I got home to stop all my cards, my bank account was wiped clean. Now I need to get a new cellphone number, new ID and new bank account. Not to mention changing all my details at every place I was registered at

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Replies (1)
Hollard Life
Hollard Life's reply27 Sept 2022, 12:14
Official
Hello Gerda,
 We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, Escalated Complaints Team