Bunch of ********!!

Hellopeter I am writing this on behalf of my grandmother. She had two policies with Hollard which she had been paying premiums (very high premiums for the cover amount, I might add) for for more than 5 years without ever claiming once. He policies were recently cancelled without any explanation or communication. The closest Hollard office to her was in East London and it has also recently been closed so she cannot physically go to their office to complain about the matter. Calling their call centre is a complete waste of time, energy and lots of airtime because when you do get hold of a consultant, they make you tell the story and they keep transferring you from one consultant to another. So all in all, they have been taking about R500 a month for many years from an old woman who's not formally educated or financially savvy, who does not work and depends on government pension and financial support from her kids, to just drop her without any explanation. I would not recommend this insurer to anyone, thanks!!!