DS
Dipuo S

1 reviews | Active since Jan 2021

04 Oct 2022, 11:04

Best service

Even though I am not pleased with the resolution of my complaint, Mighty Tjatji (Complaints department) provided excellent service. He patiently explained the procedure to me and kindly guided me back to the policy's wording in a polite way.

People like Mighty are what we need.

Bravo, Mighty You ought to be given bells, incentives, and promotion because you are knowledgeable about and passionate about your field and you definitely know your product unlike Nompumelelo Dlamini from Hollard Lapse Department who doesn't have a clue of what she is doing rude, etc..advising for the sake of advising

Rate 100% 10/10 for Mighty Tjatji

0
Replies (1)
Hollard Life
Hollard Life's reply04 Oct 2022, 11:43
Official
Hello Dipuo,

Thank you for taking the time to tell us about your purple experience.

We are so excited that you were happy with the exceptional service delivered by Mighty, during your recent complaint  experience.

We’ve shared this awesome feedback with Mighty and the senior Managers .

Kind regards,Escalated Complaints Team