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Nomthandazo N
1 reviews | Active since Oct 2022
06 Dec 2022, 09:28
Be honest and open to all your clients.
My issue was resolved but not 100% my account was restarted. But hollard still refuse to give me my cashback after 5years with them.I have received all my voice recordings but on all the recordings they never mentioned l that I needed to pay extra in order to get cashback.
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Hollard Life's replyOfficial
06 Dec 2022, 13:31Hello Nomthandazo,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply06 Dec 2022, 13:31
Official
Hello Nomthandazo,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team