AV
Angelique V
1 reviews | Active since Jan 2014
22 Aug 2022, 09:18
Bad services
I have tried so many times to activate my free R7500 clicks funeral policy and all you guys need to do is activate it. Why do you guys send email after email and not have the time to just activate a policy???. I just want it activated, why offer to do it if you can't follow through?????.....clicks doesn't even follow up, cause it's your responsibility to activate.
Helpful (0)
Replies (1)0
Replies (1)
Hollard Life's replyOfficial
22 Aug 2022, 09:27Hello Angelique,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
Hollard Life's reply22 Aug 2022, 09:27
Official
Hello Angelique,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards, Escalated Complaints Team