BAD SERVICE RENDERED

I HAD 3 POLICIES WITH HOLLARD AND DUE TO THEIR LACK OF COMMUNICATION WITH ME THE PRINCIPLE MEMBER, MY POLICIES WERE CANCELLED DUE TO NO FUNDS (ACCORDING TO THEM) BUT MY BANK ACCOUNT HAD FUNDS. I LAID A COMPLAINT WITH THEM ON THE 01.10.2015 AND TILL TODAY, HAVEN'T GOT A RESPOND FROM THEM. FOR A COMPANY THAT I HAVE BEEN SUPPORTING FOR MORE THAN 5 YEARS, I WAS EXPECTING MORE FROM THEM. MY FAMILY WOULD BEEN IN TROUBLE SHOULD THERE BE ANYONE PASSING AS I WOULD HAVE DISCOVERED LATE THAT I HAVE NO POLICIES, AND THE ONLY EXPLANATION I HAVE FROM HOLLARD WAS THAT, THEY ONLY USE POST OFFICE TO SEND THEIR LETTER'S TO US, BUT SUPRISINGLY ENOUGH, THEY HAVE MY EMAIL ADDRESS. WHEN THEY SELL THEIR PRODUCTS TO US, THEY NEVER DISCLOSE THAT THEY ARE A UNRELIABLE COMPANY!!! I WISH I HAVE NEVER WASTED MY HARD EARNED MONEY IN ALL THESE YEARS OF PAYING THEM, EVEN WORSE, 3 POLICIES TO BE EXACT.