Bad service Pep Funeral Cover Hollard ***

Just spoke to a rude call center agent from pep funeral cover ***) I was querying about the SMS I normally receive after making a payment for the funeral cover I opened for my grandmother. She said she cannot disclose that information they need to speak to my grandmother but I'm the one who opened and paying for the policy funny enough I gave her my id number to search for the policy information and she got. I really regret why did I open this 😒