LG
Lorraine G
1 reviews | Active since Nov 2020
07 Dec 2020, 14:44
BAD SERVICE , NO SERVICE AT ALL
My father passed away 2 Months ago I still have funeral costs to pay . I have being struggling for 2 weeks now to get hold of someone to assist me with the claim . I can phone everyday I can send through as much emails as I want . But when the policy is not being paid they can quickly complain and send you sms's. I Will never advise anyone to use hollard
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Hollard Life's replyOfficial
08 Dec 2020, 08:31Hello Lorraine Groenenstein
We are truly sorry for the loss of your father and your claims experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply08 Dec 2020, 08:31
Official
Hello Lorraine Groenenstein
We are truly sorry for the loss of your father and your claims experience that has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints