MM
Mosala M

1 reviews | Active since Mar 2021

29 Mar 2021, 09:19

BAD SERVICE / FRUSTRATED

Can I be assisted with policies that I took under REGENT before it was joined with Hollard because when I call I keep being put through to the Regent department which is not helping AT ALL. What I need is honestly not difficult "just a copy of products I have with Regent" period. Honestly that cannot be hard to do.

0
Replies (2)
Hollard Life
Hollard Life's reply29 Mar 2021, 10:44
Official
Hello Mosala We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.  I have referred your request to our client services team to assist you and an agent will be in contact with you.  Kind Regards, Natasha Vos 
Hollard Life
Hollard Life's reply29 Mar 2021, 12:15
Official
Hello Mosala

Thank you for being patient and giving us the opportunity to resolve your complaint. Our client services team informed us that you have been assisted.  Contact us for any future concerns.  Kind regards Natasha Vos