BAD SERVICE FROM HOLLARD INSURANCE

Since my mother's passing in 2016 I have had to deal with bad service from hollard with payments constantly not being paid on time and yet I had made claims immediately after her passing , my mom's vehicle was repossessed to due to Hollard not paying out on time and today I sit with another problem of not getting my monthly stipend from one of my mom's policies with company and yet that money was meant to have been paid to be on the 1st of November 2018, how the conducts its business and treats its clients/claimants is very unaccepatable