BAD SERVICE FROM HOLLARD (ACCOUNT PROTECTION PLAN)

Tje service from Hollard is shocking. I submitted my Account Protection Plan for my Jet clothing Account. This was due to loss of income. I have cover for 12 months, meaning they will pay my premiums for a maximum of 12 months while I am still suffering a loss of income.

They have paid my April and May premiums but I am STILL struggling for them to pay my June and July premiums. And we are already in August. I have send ny bank statements through numerous times and I have lost count of how many times I have phoned the Call Centre. Each time I am told that they are sorry for the inconvenience and my claim has been escalated to the right department and it will sorted out. WELL GUESS WHAT, NOTHING IS BEING SORTED OUT!!!!

My Jet clothing account will now be sc****d and I will be handed over. This will badly affect my credit score. And all of this because Hollard can't keep to their promise. I paid my insurance premium each month, and now that it's time that I need their help, I am just left fighting a losing battle.