MK
Mangconde K
1 reviews | Active since Aug 2021
18 Aug 2021, 13:00
Bad service from Finrite
I claim for laptop insurance in June month, payed the access fee and they send me an SMS to confirm that they got the money, I will get a call to choose a device. Until to date didn't get the call . I went to Edgar's Monday for a follow up the consultant from Finrite said I must wait for a call.
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Hollard Life's replyOfficial
18 Aug 2021, 14:04Hello Mangconde
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Your matter has been escalated to Finrite and a customer resolutions specialist will be in contact with you within three working days.
Kind Regards,
Natasha Vos
Hollard Life's reply18 Aug 2021, 14:04
Official
Hello Mangconde
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Your matter has been escalated to Finrite and a customer resolutions specialist will be in contact with you within three working days.
Kind Regards,
Natasha Vos