TI
Thabo I
1 reviews | Active since Feb 2018
06 Jun 2023, 15:42
Bad service from a hollard life administrator and lies.
My uncle passed on and on his cover he had a car hire option,when we went to make a claim we were advised that we have an option for exchanging the car hire option for cash if we don't need the car and we took the advise. After that covid lock down happened and a lot happened but later on when we went again the lady that was assisting us was very rude and we never got to claim this money till today .
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Hollard Life's replyOfficial
07 Jun 2023, 09:39 Hello Thabo,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Please provide us with the policy number or the id number of the policy holder, so that our customer relations team can investigate your complaint, and see what went wrong. We will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply07 Jun 2023, 09:39
Official
Hello Thabo,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Please provide us with the policy number or the id number of the policy holder, so that our customer relations team can investigate your complaint, and see what went wrong. We will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team