bad service

Hollard Seems to be a company that I always have problems with.

I have an account protection plan with them from Jet , I sent through documents in May and have had no response from them I then called them on the 9 June 2021 & they advised me that there were no documents that came through only my id yet I have sent documents to 2 different email address ,

I had resent the same email again on the 09 June 2021 at 12:15

have even received automated responses , and still no one has called

I had then called this morning and the person that picked the call had put me on hold for 10 min I cut the call and called again and a lady Nontando answered she also took like 10 min then advised me that only two documents was sent I told her I sent through like 7 attachments she then checks & says or they cant open it I need to resend , I tried to do that now and it says there mail box is full ,

what kind of a company is hollard , I even left a message on Monday for someone to call & till now no one did .

this is bad service when ever you need to claim , there's an issue .

please contact Mrs Vadival *** after 13:00