HM
Hope M
1 reviews | Active since Sept 2024
27 Jun 2025, 08:35
BAD SERVICE
I want copies of my policy schedules, when you call the call center you are put to one person to another, or put on hold for a very long time with no assistance. I sent emails, no response to my queries. I can just imagine what is going to happen at claims stage. I need policy schedules for my policies please!!!!
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
30 Jun 2025, 14:31Hello Hope M
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply30 Jun 2025, 14:31
Official
Hello Hope M
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
04 Jul 2025, 15:27Hello Hope M
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply04 Jul 2025, 15:27
Official
Hello Hope M
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team