WH
Whitey H
1 reviews | Active since Sept 2018
13 Jul 2022, 14:43
Bad Service
We submitted a critical illness claim 26/05/2022. First we struggle with them to confirm receipt of documents for 2 weeks. Then they came back with new requirements. Outstanding documents were submitted and still we awaiting feedback on the claim. No feedback, no payment.
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Hollard Life's replyOfficial
13 Jul 2022, 15:14Hello Whitey
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within three working days.
Kind regards, Escalated Complaints Team
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within three working days.
Kind regards, Escalated Complaints Team
Hollard Life's reply13 Jul 2022, 15:14
Official
Hello Whitey
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within three working days.
Kind regards, Escalated Complaints Team
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within three working days.
Kind regards, Escalated Complaints Team